Terms and Conditions

Effective Date: 24th July, 2025

Welcome to Peak Velocity (PV.ai). These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, and AI-powered healthcare engagement tools. Please read them carefully before using our services. By using our platform, you agree to be bound by these Terms.

‍

1. Acceptance of Terms

‍

By accessing PV.ai’s website or utilizing our solutions, you:

‍

  • Acknowledge you’ve read and agree to these Terms
  • Confirm you are authorized to act on behalf of your organization
  • Agree to comply with all applicable local, state, federal, and international laws


‍

2. Services Offered

‍

PV.ai provides software solutions that include:

  • AI-powered Doctor Avatars
  • MR AI Assistants
  • Rep Training Platforms
  • Sales Outreach Tools (Avatars, Podcasts, etc.)
  • AI Leadership Communications

All services are offered with a strong focus on compliance, personalization, and data privacy.

‍

3. Account and Access

‍

Some features may require registration or onboarding. You agree to:

  • Provide accurate and updated information
  • Keep credentials confidential
  • Notify us of any unauthorized use

PV.ai may suspend access if misuse or violation of these Terms is detected.

‍

4. Client Obligations

‍

You agree to:

  • Use services for lawful and professional purposes
  • Not upload or process any PHI (Protected Health Information) unless explicitly permitted
  • Ensure that any content you submit for use in avatars, training, or podcasts is reviewed and compliant
  • Respect third-party copyrights, trademarks, and regulatory approvals

‍

5. Intellectual Property

‍

All technology, tools, content, and materials are the sole property of Peak Velocity and are protected by intellectual property laws.

You may not:

  • Reproduce, distribute, or modify our services
  • Reverse-engineer our AI or source code
  • Use our trademarks or brand assets without written permission

‍

6. Data Compliance and Privacy

‍

All solutions are designed in compliance with:

  • HIPAA (Health Insurance Portability and Accountability Act)
  • GDPR (General Data Protection Regulation)
  • SOC 2 Trust Service Criteria
  • PhRMA Code and FDA advertising regulations

We do not share or resell client or end-user data.
For more, refer to our Privacy Policy.

‍

7. Limitations of Liability

‍

To the maximum extent permitted by law:

  • PV.ai is not liable for indirect, incidental, or consequential damages.
  • AI-generated content is for educational and engagement purposes only.
  • We do not guarantee clinical outcomes or substitute for licensed medical advice.

‍

8. Termination

‍

We may terminate or suspend your access to our services:

  • If you violate these Terms
  • For non-payment (if under a commercial contract)
  • Upon termination of your organization’s contract

‍

9. Governing Law

‍

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.

‍

10. Modifications to Services

‍

We reserve the right to:

  • Modify services, pricing, or features
  • Discontinue any part of the platform
  • Update these Terms as needed (you will be notified)

‍

11. Contact

‍

For questions regarding these Terms, contact: Peak Velocity (PV.ai)
 📧 legal@pv.ai
 🌐 www.pv.ai
 📍 Offices in the U.S. & India